Our plan was agreed with Ofwat at the end of details of which can be seen in the below document. We need to ensure we deliver the services you value the most, protect the environment and meet our legal requirements, and we need to all this while keeping bills as low as possible. Plans should cover a range of matters including: Household Retailers Business Developers. Based on what you told us matters to you we developed seven long term outcomes, which will form the core of our future direction. We’re easy to deal with 2. Download our summary plan here Our 25 year plan We’ve worked with our customers and our stakeholders to define the long-term outcomes you’d like us to deliver.
And how we do all this and still deliver the level of service you expect and value. Corporate governance and structure Our corporate governance and company structure. Submit a meter reading. Average domestic water bills, meanwhile, are planned to fall by more than 4 per cent in real terms across England as a whole, while the manifesto unveils proposals to cut leakage by more than 16 per cent over the five years, with some companies intending to go even further, in the biggest leakage programme for 20 years. We have an aim to become a leader in customer service, both within the water sector and against other industries.
Submit a meter reading. Our Blueprint for Yorkshire. Wastewater Networks Strategy Find out about our 50 year strategy to deliver wastewater services.
Qmp5 blueprint for Yorkshire. Northumbrian Water, Severn Trent and United Utilities all said they plan to improve services while cutting bills.
As a result, our plans have our customers and the environment very much at their heart. You consent to our cookies if you continue to use this website. Further to our accepted final determination of our plan from Ofwat in late this plan reflects any updated changes that have been agreed.
This section outlines our approach to creating the Customer Forum, provides details of the membership of the group and lists how and when we have consulted with the group throughout the development of the business plan. Stakeholder engagement case studies.
Blueprint: Yorkshire Water’s Future Plans | Yorkshire Water
Corporate governance and structure. WaterAid Helping provide clean water to the world. In delivering these, we will seek to find innovative ways to work towards them, while keeping prices as low as possible.
How can we help? We’re easy to deal with 2. Flushing wipes, blocks pipes!
Water companies plan £50BN on service improvements in AMP7
Request a copy bill. It’s made up of three simple ideas that define how we approach the things we do as a business, both with our customers and our colleagues. Working For Yorkshire Water.
What’s in your water? The best plans could benefit from incentives through the price review process, while those that fall short will face closer scrutiny and interventions and could receive lower returns. You might be interested in these articles.
Water companies plan £50BN on service improvements in AMP7 – WWT
We’re helpful and friendly. Our Customer Husiness Providing excellent customer service is at the heart of our business. How our customers have shaped our plans Our customers have been central to developing our Business Plan. Leisure Expand Our Reservoirs. Sustainable accounting and the six capitals How we are working to embed sustainable accounting across our business.
We have qmp5 captured views of nearly 30, people via an online survey. Who’s responsible for your pipework? Stakeholder engagement case studies Keeping stakeholders informed about investment in their area.
aml5 UU announced a Our approach to stakeholder engagement. You told us that this is very important to you. Water UK chief executive Michael Roberts said: Our reports Regulatory information and performance reports. Apprenticeships Selection process, Application tips.
At Yorkshire Water, we’ve got a plan, which we’re calling our Blueprint for Yorkshire.