PROBLEM SOLVING TECHNIQUE – KEPNER TREGOE METHOD

This is a rational model that is well respected in business management circles. With a final decision made, you are going to move into potential problem analysis before you even put the decision into action. Long-term resolution of operational issues: Please enter your name here. It can be very useful where there are many potential options to consider as well as many possible unwanted effects. Situation appraisal – is used to clarify the situation, outline concerns and choose a direction Problem analysis – here the problem is defined and it’s root cause determined Decision analysis – alternatives are identified and a risk analysis done for each Potential problem analysis – the best of the alternatives is further scrutinized against potential problems and negative consequences and actions are proposed to minimize the risk.

This decision making model deals with this only by troubleshooting at the end of the process. Long-term resolution of operational issues: So the idea is not to find a perfect solution but rather the best possible choice, based on actually achieving the outcome with minimal negative consequences. Seems that I naturally deal with problems this way without knowing a name for it. Email Name Then Don’t worry — your e-mail address is totally safe. Any decision that you make is going to come along with some degree of risk — what are the risks for each decision?

Kepner Tregoe Method

Did you find this article interesting? It is important techniuqe to rush this first step — taking your time at this stage will likely save you time down the line. So, please, I would appreciate to know what kind of system is being used now instead of an approach like K-T, to tehnique provoked your comment about the existence of an alternative way of thinking.

Think of this as a preventative step that is going to help keep you out of trouble when actually implementing the decision in the organization.

Certain causes are therefore excluded. These contingency plans and preventative actions will then be ready to use when the decision is approved for execution and will help to ensure a successful outcome. Today’s Top Picks for Our Readers: After all, it is really the causes that need to be solved, not kepnr problems themselves. Apart from the fact that the Kepner Tregoe Method leads to an explanation of problems, it also helps improve mutual understanding within an organization.

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problem solving technique - kepner tregoe method

The founders Charles Kepner and Benjamin Tregoe developed a rational working method in the s in which they researched and identified the troubleshooting skills of people. By following the KT Problem Solving approach, a large energy company quickly resolved a high impact mfthod at a chemical production facility and averted major upheaval in process.

Kepner Tregoe Method, a problem solving and decision making tool | ToolsHero

According to the Kepner Tregoe Method, different tasks involve different problems, which in turn need different approaches. Identify alternatives and perform a risk analysis fir each one. Knowing what you would consider to be a success can help you through the rest of the decision making process. After reading you will understand the basics of this powerful problem solving tool. A multi-billion dollar oil and gas company, by implementing Problem Solving Decision Making initiatives, averted major cost overruns, made significant cost-saving modifications and improved revenue substantially.

Pros and cons This step-by-step, systematic approach makes it easy to do the Kepner Tregoe decision analysis.

We promise to use it only to send you this newsletter. How will you define success in this case?

Problem Solving – Problem Solving Decision Making – PSDM Training – Kepner-Tregoe

In spite of the available information, people usually process information badly, misinterpret this or overlook important matters. Although it is offered as an unbiased decision matrix, somebody has to decide the relative importance of the objectives, the probability of occurrence of adverse reactions and the relative significance of each of these reactions.

Financial Planning May 16, According to the reviews from industry experts, problem solving methods from Kepner-Tregoe break down the complexities of business problems into manageable elements by using a deliberate, step-by-step process. You have entered an incorrect email address! Straw Man Proposal McKinsey.

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I have used it all the time along my career as a manager of organizations, with extreme success. Cause and Effect Analysis. Situation appraisal – is used to clarify the situation, outline concerns and choose a direction Problem analysis – here the problem is defined and it’s root cause determined Decision analysis – alternatives are identified and a risk analysis done for each Potential problem analysis – the best of the alternatives is further scrutinized against potential problems and negative consequences and actions are proposed to minimize the risk.

There must be some sort of problem or situation existing that requires a decision to be made, so understanding what is happening should always be your first objective. However, for those strategically important choices that you need to be sure to get right, using the Kepner-Tregoe Matrix to aid your decision is a great option.

Every implementation has affects on existing operations and procedures and the impact a new decision will have on them whilst it is being put into action must be identified before proceeding. Kepner Tregoe decision making sets up an outcome as well as how exactly it should be achieved. Any decision that you make is going to come along with some degree of risk — what are the risks for each decision?

problem solving technique - kepner tregoe method

They discovered solvng a predetermined logical method facilitates the search for the causes of a problem. Built into it is the ability to minimize some of these negative effects.